Curbside Pickup has been picking up pace from a couple of years now and the pandemic has given the trend a push. Large enterprises have adopted to giving customers more options and curbside pickup is an innovative low-touch solution that customers are choosing. Even SMBs are leveraging the trend and figuring out ways to enable such pickups. At LogiNext, we’ve helped several firms in their digital transformation journey and enabling a smooth curbside pickup is one of the crucial factors in this journey.
What is a pandemic proof CX? A customer experience which instills confidence in the end customer that the process being followed by the delivery personnel to deliver goods is safe, secure and hygienic. Here are some features LogiNext developed to achieve this goal.
At the pace of current development, machine learning enabled delivery route optimization is the key to sustaining your brand to be consistently relevant for the upcoming future. To ensure that five years down the line you down get sidelined, get the right tech now.
The client was one of the largest online home goods retailer in North America with more than 60 million active online users, 10 million hosted products, and 20,000 suppliers. LogiNext optimized their entire logistics movement with optimized carrier handling and high customer (delivery) experience.
Amazon opened its first brick and mortar retail store in Seattle, Washington, United States. The novelty of this store is that customers can just pick up whatever they want and just walk out of the store. Amazon would just charge the price of the items taken to their Amazon account. They call it the ‘Just Walk Out’ technology. Would it become a game-changer or disruptor in retail?
Field service management and logistics management have grown, as an industry, at 18% CAGR. How has this part of the economic world been immune to global market fluctuations? It’s simple. Logistics movement is an integral part of the business model of every company. You have a product or a service, you must take it to the market or bring the customer to your market.