Know the exact location of each field agent and track their movement in real-time.
With live tracking of all your field agents, know who is active on-ground, where they are at any time, how they are executing their tasks, and how well they are performing within their planned journeys.
Predict accurate estimated time of arrivals for each visit in a trip and communicate them to all key stakeholders including clients and supervising managers.
Even in case of unexpected delays or addition of ad-hoc tasks, easily recalculate ETAs in real-time factoring in the live traffic conditions and other disruptors. What’s more? It’s all automated.
Send out instant notifications when a field agent approaches a visit location, or if they are delayed and the ETA has been recalculated. In any case, ensure clients know exactly when the visit would happen.
Field agents should spend adequate time at each outlet to improve and sustain client relations while increasing their conversion rates and incoming revenue.
Know when you field agent checks-in to any outlet simply by capturing the time they enter the outlet’s premises (mapped into the system as a geofence). Also, know when the agent checks-out or leaves the premises to capture the total time spent there.
Validated all service performed, order taken, or requirement gathered by the client at the point of exchange. Ensure clarity and transparency in all interactions by syncing all information with the central system in real-time.