Ensure that the right field agent is assigned the right task or work order which maximizes overall performance.
Create a winning strategy with effective territory differentiation based on its revenue potential, required field agent skill-sets for conversion, associate product categories, etc.
Some field agents have sustained relationships with clients in an area which can be leveraged. Identify the skill sets and local knowledge of such agents to directly associate them with that area.
Identify outlets and areas which showcase high revenue or volume purchase and categorize them accordingly. Assign the best the field agent to the best category for higher returns.
Bring out the best out of your on-ground field workforce by using machine-learning enabled allocation engine to create multiple field agent + outlet (or client) match which is productive and efficient.
Assign tasks and dispatch field agents quickly through a simple web or mobile interface.
Active field agents can assign ad-hoc tasks to themselves with a clear fulfillment timeline.
Multiple tasks, service requests, and interactions relating to a single client or outlet can be tracked through efficient work order management.
Work orders can be created instantly and assigned to specific field agents, automatically planning all associated task, scheduled visits, and interactions. Automated allocation of work order leads to faster fulfillment.
Track the status of each work order starting from fast allocation and dispatch, timely task or service execution, and proper validation of task completion backed by accurate timestamps and instant client feedback.