In modern logistics, the moment of pickup or delivery isn't just operational but data-critical. Yet most fleets still rely on generic proof-of-delivery or paper notes. The result? Fragmented insights, missed compliance, and lost opportunities.
Custom Form Reporting turns every field interaction into a structured, high-fidelity digital record. Capture exactly what your business needs—serial numbers, condition checklists, signatures, photos, or EPOD confirmations—and turn chaos into clarity.
Yet most fleets still rely on generic proof-of-delivery or paper notes. The result? Fragmented insights, missed compliance, and lost opportunities.
Missed checks, lost forms, incomplete feedback—gone.
Hazardous materials? Pharma? Regulatory audits are no longer a headache.
Manual logs hide inefficiencies. Now every process is measurable.
Collect actionable insights at the exact moment of fulfillment.
📄 Manual logs
📉 Missing documentation
📱 Mobile forms
📊 Real-time reporting
A global distribution leader standardized high-value equipment installations. Mandatory mobile data capture ensured serial numbers, checklists, and site photos were collected before closing each task. Result? 100% documentation compliance and 42% fewer installation-related claims in just two quarters.
Lost critical readings or condition checks beyond signatures.
Missing essential regulatory proof puts your business at risk.
Multiple apps, paper forms, and logs make traceability impossible.
Lose the voice of the customer at the most critical moment.
Associates collect all required data via the Driver App—text, dropdowns, barcodes, or photos.
Trigger forms automatically at check-in, load, EPOD, or trip start/end.
Data flows instantly into the Dispatcher Web App, categorized as "Order" or "Trip" report types.
Export Excel files where every custom form has its own sheet for easy analysis.
Historical trends, compliance insights, and service KPIs are all in one place.
From signature-only to full field intelligence
Signature & Photo only
Text, Dropdown, Barcode, Checklists
End-of-trip only
Multi-event: Check-in, Load, EPOD
Fragmented
Unified Order & Trip Reports
Rigid
Fully configurable HTML templates
Manual
Automated multi-branch Excel exports
Wrong crate counts delaying shipments.
Trigger forms at Load/Unload milestones.
Standardized dock turnaround and fewer mis-shipments.
Invisible service quality on fragile or high-value deliveries.
Capture "Delivery Experience" feedback via mobile forms.
Unified service excellence and +20% customer satisfaction.
Asset disputes during returns.
Mandatory condition checklists and photos at pickup.
Zero-dispute asset recovery and faster claims processing.
With LogiNext's Custom Form Reporting, dispatchers can capture critical start/end-of-trip data:
These insights power Analytics Dashboards, revealing operational bottlenecks and rewarding top-performing associates.
A leading pharmaceutical provider replaced paper manifests with LogiNext's Custom Form Reporting. Within 90 days, they eliminated all compliance errors and shifted focus from chasing paperwork to optimizing fleet performance.
Efficiency isn't just about the route. It's about capturing the right data at the right moment.
It displays custom data collected by associates from customers during the fulfillment lifecycle, helping businesses capture specialized field intelligence.
Yes. You can filter the report for specific regional branches or view data for all branches simultaneously.
The report is provided as an Excel file containing multiple sheets, with each unique custom form's data separated into its own dedicated sheet for easy analysis.
LogiNext allows you to select and view custom form data from the past three years.
