{"id":3527,"date":"2022-02-17T13:10:30","date_gmt":"2022-02-17T13:10:30","guid":{"rendered":"https:\/\/loginextsolutions.com\/blog\/?p=3527"},"modified":"2026-01-29T07:05:42","modified_gmt":"2026-01-29T07:05:42","slug":"first-mile-last-mile-delivery-real-time-communication","status":"publish","type":"post","link":"https:\/\/www.loginextsolutions.com\/blog\/first-mile-last-mile-delivery-real-time-communication\/","title":{"rendered":"Be it last mile delivery or first mile, real time communication is the key"},"content":{"rendered":"<h1><strong>Be it first mile or last mile delivery, real time communication is the key<\/strong><\/h1>\n<p><span style=\"font-weight: 400;\">Transportation and <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/loginextsolutions.com\/blog\/delivery-management-software-for-best-customer-experience\/\" target=\"_blank\" rel=\"noopener\">Delivery Management<\/a><\/span> is one of the most crucial elements of our day to day life which doesn\u2019t get spoken about. Right from a burger being delivered to a customer\u2019s home to furniture being delivered or movement of goods from origin destinations to warehouses; goods and parcel movement is everywhere! And with the technology wave taking over logistics, brands and enterprises across the spectrum are undergoing a <a href=\"https:\/\/loginextsolutions.com\/blog\/loginext-vp-transportation-management-system\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ff0000;\">major digital transformation<\/span><\/a>. <\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/39c5odOErtI\" width=\"800\" height=\"540\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><b>Challenges in the Current Scenario<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When we\u2019re looking at movement and delivery of goods and parcels, a shipper can encounter problems like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Delay in procurement of raw materials<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Vehicle breakdown (in the first mile or last mile)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Driver Shortages (<a href=\"https:\/\/loginextsolutions.com\/blog\/inhouse-fleet-vs-outsourced-fleet-how-to-handle-last-mile-deliveries\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ff0000;\">in house drivers v\/s outsourced drivers<\/span><\/a>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Changes in order or cancellation of an order<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manual processes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technical hiccups to ensure a smooth end customer experience<\/span><\/li>\n<\/ul>\n<h2><b>What is a Real Time Transportation Visibility Platform<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Software tools that help companies and consumers be aware of where the goods or parcels are in real time is a Real Time Transformation Visibility Platform. Typically a suite of web and mobile apps, the platform connects shippers, carriers and consumers over a unified platform.\u00a0<\/span><\/p>\n<h2><b>Dynamic Order Batching, Dynamic ETAs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Now, real time visibility is a very large spectrum. In the context of this discussion, consider two scenarios:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Joey has ordered a burger from McDonald\u2019s from a particular mall and around the same time Joey\u2019s neighbor, Phoebe has ordered fries and coke from the same outlet.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Delivery driver Tony is on way to deliver an iPhone to Terry but due to an emergency, Terry has to step out for an hour.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">In scenario A, there will be two delivery drivers going and delivering the two set of orders whereas if dynamic batching was possible at the restaurant\u2019s end, only one delivery driver could have been assigned and that driver\u2019s efficiency would double for that trip!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the second scenario, the delivery driver would reach the destination to find that Terry isn\u2019t available but what if his driver app could have notified him earlier about Terry movement in real time?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Last Mile Technology Platform like LogiNext handles such situations with ease!<\/span><\/p>\n<p><em><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/loginextsolutions.com\/blog\/eta-food-delivery-loginext-technology\/\" target=\"_blank\" rel=\"noopener\">Also read: How is ETA for food delivery calculated?<\/a><\/span><\/em><\/p>\n<h2><b>Benefits of Implementing LogiNext Delivery Automation Platform<\/b><\/h2>\n<p><strong>Improved Real time visibility Via Live Screen<\/strong><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-3530\" src=\"https:\/\/loginextsolutions.com\/blog\/wp-content\/uploads\/2022\/02\/live-screen.png\" alt=\"Live Screen on the LogiNext Mile Platform\" width=\"512\" height=\"290\" \/><\/p>\n<p><span style=\"font-weight: 400;\">LogiNext\u2019s Live Screen is the heart of the platform on which all the operations are visible on a single glass pane. From order management to live map view to trips and delivery driver movement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong>Reporting Dashboard with Actionable Insights<\/strong><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-3531\" src=\"https:\/\/loginextsolutions.com\/blog\/wp-content\/uploads\/2022\/02\/reports.png\" alt=\"Reports and Analytics on the LogiNext SaaS platform\" width=\"512\" height=\"233\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A lot of times, we know the problem but it becomes difficult to find the cause of it. With granular level data collection of orders and delivery management, the reporting dashboards on the LogiNext platform provide actionable insights.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong>Driver App with Real Time Chat<\/strong><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-3532\" src=\"https:\/\/loginextsolutions.com\/blog\/wp-content\/uploads\/2022\/02\/driver-app.jpeg\" alt=\"LogiNext Driver App\" width=\"238\" height=\"512\" \/><\/p>\n<p><span style=\"font-weight: 400;\">LogiNext\u2019s Driver App is equipped with a chat feature through which operation managers can communicate in real time with the delivery drivers. <\/span><\/p>\n<p><strong>Integration Marketplace for a Quick Go Live<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">A comprehensive technology integration marketplace allows you to integrate your existing systems with the LogiNext platform with ease. Right from an ERP like Magento to a Telematics like Samsara to ESRI API, the LogiNext platform is designed to be talk fluently with various technologies. <\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"background-color: #e0242b; padding: 14px 20px 14px 20px; min-width: 200px; border-radius: 3px; line-height: 18px!important; lethter-spacing: 0.125em; text-transform: uppercase; font-size: 12px; font-family: 'Open Sans',Arial,sans-serif; font-weight: 600; color: #ffffff; text-decoration: none; display: inline-block;\" href=\"https:\/\/www.loginextsolutions.com\/contact\" target=\"_blank\" rel=\"noopener\">Sign up for a demo<\/a><\/div>\n<p><script type=\"text\/javascript\"><br \/>\n    (function(c,l,a,r,i,t,y){<br \/>\n        c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)};<br \/>\n        t=l.createElement(r);t.async=1;t.src=\"https:\/\/www.clarity.ms\/tag\/\"+i;<br \/>\n        y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y);<br \/>\n    })(window, document, \"clarity\", \"script\", \"brl39lsn4t\");<br \/>\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Be it first mile or last mile delivery, real time communication is the key Transportation and Delivery Management is one of the most crucial elements of our day to day life which doesn\u2019t get spoken about. Right from a burger being delivered to a customer\u2019s home to furniture being delivered or movement of goods from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14,695],"tags":[715,761,653,284,845,809,959,870],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Be it last mile delivery or first mile, real time communication is the key<\/title>\n<meta name=\"description\" content=\"Optimize your delivery operations with cutting-edge last mile delivery. 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