{"id":3162,"date":"2021-09-06T07:14:53","date_gmt":"2021-09-06T07:14:53","guid":{"rendered":"https:\/\/loginextsolutions.com\/blog\/?p=3162"},"modified":"2026-04-15T11:28:28","modified_gmt":"2026-04-15T11:28:28","slug":"qsr-chains-are-ditching-third-party-aggregators-for-in-house-alternatives","status":"publish","type":"post","link":"https:\/\/www.loginextsolutions.com\/blog\/qsr-chains-are-ditching-third-party-aggregators-for-in-house-alternatives\/","title":{"rendered":"QSR chains are ditching third party aggregators for in-house alternatives"},"content":{"rendered":"

QSR chains are ditching third party aggregators for in-house alternatives<\/strong><\/h1>\n

– By Gagan Jain, Solutions Expert at LogiNext\u00a0<\/em><\/p>\n

The past two waves of Covid-19 have had a profound impact on everyone in the world. While some have suffered heath wise, others have suffered due to failing businesses and loss of livelihoods. The impact on the hospitality industry, in particular, has been severe. A major part of restaurant businesses comes from dine-in customers. However, with changing customer preferences, ordering food online has now become a way of life. That is why restaurants are now re-thinking their business models. Many quick service and fine dining restaurant owners are jumping ship on third-party aggregators.<\/strong> They are now establishing in-house delivery platforms.\u00a0<\/strong><\/span><\/p>\n

While this is helping them in the ongoing fight against the pandemic, could this be a feasible option in the long run?<\/span><\/p>\n

Before probing into the discussion further, here is a quick snippet on how food aggregators actually work.\u00a0<\/span><\/p>\n

How do third party food aggregators work?<\/h2>\n

Restaurants get themselves listed with third-party aggregators for a price. These aggregators provide a platform for the end customers to order food from these restaurants. They hire contract-based drivers to fulfill these deliveries using their owned fleet. Once the order is placed, they use their route planning software and delivery tracking systems to further manage the order. In turn, they earn money through the commission charged to the restaurants, delivery fees, or even both.<\/span><\/p>\n

Lately, these food aggregators have begun dictating the terms of the business, making it difficult for restaurants to make profits. Let us review some of the key reasons why restaurants are moving away from aggregators.<\/span><\/p>\n

Reasons why restaurants are moving away from third party apps<\/strong><\/h2>\n